If you want to understand the true value of investing in long term business relationships then you’re going to really enjoy episode 145 on the Meeting Leadership Podcast.

That’s because we’re interviewing Mike Mack, a high impact Management Consultant who helps organizations grow their value. Mike’s approach with his clients is to ensure that they set a solid communication foundation, provide great service, and build lasting relationships.

Mike is also the Author of two books that every leader should read. The first one is called ‘Remarkable Service’ and the second is titled ‘Relationships For Keeps’.

So get out your note taking tools, because there are many great takeaways in this interview including:

  • How to turn soft skills into hard assets
  • How leaders can earn Like, Respect and Trust
  • How you can benefit from the proven ‘Everything DiSC®’ profile and more

Mike Mack

Mike Mack is a sought-after Consultant, Coach, Trainer and Facilitator. He has been helping business teams maximize their potential since 2006 with the use of tailored consulting and training programs, along with coaching advice. For Mike, it’s about trusted collaboration with his customers.  He is passionate about helping organizations increase their customer satisfaction, improve employee retention and achieve profitable growth. He supports business in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning. 

He is the Amazon bestselling author of “REMARKABLE SERVICE – How to Keep Your Doors Open” and it’s his belief that “Remarkable Customer Service” can lead to enhanced revenue and overall profitability. His latest book “RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life” also became a bestseller on Amazon.

Mike holds an MBA from Athabasca University and is a proud member of Synergy Network (Edmonton), serving as Chair in 2016; Member of ACG (Association for Corporate Growth), President 2018-19 for ACG Edmonton; Member of the Institute of Corporate Directors; Past member of Toastmasters International, obtaining his Distinguished Toastmasters Designation - DTM. The Distinguished Toastmaster award is the highest Toastmasters International bestows. The DTM recognizes a superior level of achievement in both communication and leadership; Member of CAPS (Canadian Association of Professional Speakers); National TEC Canada Speaker; Past-President, Rotary Club of Edmonton Mayfield (2005-06). Mike is a Certified Trainer for Everything DiSC®.  Mike and his wife Bonita live in Edmonton and enjoy mountain biking in Edmonton’s River Valley or in the majestic mountains of Alberta. 

You can get in touch with Mike at https://www.x5management.com/
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